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Atrium Health Floyd Chaplain Brings Comfort, Encouragement

​Jason Jordan is Steadfast Presence For Patients, Teammates

Atrium Health Floyd Chaplain Brings Comfort, Encouragement

ROME, Ga., Oct. 25, 2023 – As director of Pastoral Services at Atrium Health Floyd, Jason Jordan provides care not only to patients and patient families, but to his fellow teammates and their extended families as well.

Jordan came to Atrium Health Floyd not long before the community's first COVID-19 patient appeared in Atrium Health Floyd Medical Center's Emergency Care Center in March 2020. He immediately established himself as a comforting and encouraging presence at a time when there were many questions and few answers.

Remarkably, Jordan made an incredibly brave and selfless decision in that tragic time. At the beginning of the Pandemic, Jason designated himself to be the lead chaplain who would work with COVID patients and families in order to preserve our other chaplains to serve the remainder of our hospitals and teammates without fear of carrying the virus to others.

In those dark days, he witnessed numerous deaths and critically ill patients, while ministering to their families and to the exhausted clinicians who cared for them.

The first Winter Solstice of the pandemic, Jordan and the rest of the pastoral care team organized a Longest Night observance, giving teammates the opportunity to acknowledge and grieve the losses of the past year. In the solitude of the Floyd Medical Center chapel, teammates could light an electric candle of remembrance and hope as Christmas, Hanukkah and the New Year approached.

This past summer, Jordan built on the success of the Longest Night observance and added a Longest Day observance on the Summer Solstice. The Longest Day was dedicated to performing random acts of kindness for others and to being kind to ourselves.

During the pandemic and continuing through today, Jordan introduced the concept of Compassion Champions to Atrium Health Floyd. Compassion Champions are fellow teammates who first give themselves compassion, as Jordan repeatedly reminds them, and who keep a watchful eye on their co-workers, looking for signs of stress, duress or emotional need.

And a year ago this month, Jordan helped coordinate a grief response to the students, faculty and staff at Chattooga High School, when three football players lost their lives in a tragic wreck.

He has stood beside teammates when they said their last goodbyes to family members. He has performed countless funerals for patients, teammates and family members of teammates. He is a welcome sight on nursing floors as he rounds with a bowl of chocolate, extending, as Jordan would tell you, little moments of grace with each piece of chocolate offered.

It has been said that Jordan should be referred to as Barnabas – named for the encouraging companion of the Apostle Paul. The name Barnabas is translated as Son of Encouragement or Son of Consolation. Jordan has proven himself to be both an encourager and a consoler.

About Atrium Health Floyd

The Atrium Health Floyd family of health care services is a leading medical provider and economic force in northwest Georgia and northeast Alabama. Atrium Health Floyd is part of Charlotte, North Carolina-based Advocate Health, the third-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Floyd strategically combined with Harbin Clinic in 2024 and employs more than 5,200 teammates who provide care in over 40 medical specialties at four facilities: Atrium Health Floyd Medical Center – a 361-bed full-service, acute care hospital and regional referral center in Rome, Georgia; Atrium Health Floyd Polk Medical Center in Cedartown, Georgia; and Atrium Health Floyd Cherokee Medical Center in Centre, Alabama; and Atrium Health Floyd Medical Center Behavioral Health, also in Rome. Together, Atrium Health Floyd and Harbin Clinic provide primary care, specialty care and urgent care throughout northwest Georgia and northeast Alabama. Atrium Health Floyd also operates a stand-alone emergency department in Chattooga County, the first such facility to be built from the ground-up in Georgia.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health is nationally recognized for its expertise in heart and vascular, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs more than 160,000 teammates across 69 hospitals and over 1,000 care locations and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to redefining care for all, Advocate Health provides more than $6 billion in annual community benefits.