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Resourceful Nurse Helps Connect Patient with Granddaughter

Kerri Johns
Kerri Johns is September DAISY recipient at Atrium Health Floyd

 ROME, Ga., Sept. 8, 2025 – Kerri Johns, a nurse at Atrium Health Floyd Medical Center, provided more than medical care for a patient. Her thoughtfulness also helped bring him joy when he needed it.

The patient's wife periodically texted him photos of his grandchild during his hospital stay. The patient expressed sadness at not being able to see or hear the tyke.

Hearing this, Johns quickly came up with a solution. That afternoon, the patient notified his nurse that the grandbaby was at their house. Johns taught the patient how to Facetime so he could see and hear his grandbaby in real time. When his wife answered the phone, they all burst into tears.
“I really felt bad for him," said Johns. “I knew it was really making him sad, and I thought this would really lift his spirits."

Sheila Bennett, senior vice president and chief of patient services at Atrium Health Floyd, thanked Johns for her resourcefulness during a ceremony where she presented Johns with a DAISY Award for going above and beyond.

“This nurse's thoughtfulness and compassion really came through," Bennett said. “I was impressed because she clearly understood how important it is to help patients and their loved ones stay connected." 

The family of Patrick Barnes established the DAISY Foundation after Barnes died from an autoimmune disease while being treated in a Seattle hospital. DAISY stands for 'Diseases Attacking the Immune SYstem.'

Bennett presented Johns with a DAISY pin and a sculpture entitled “A Healer's Touch." Members of the Shona ethnic group in Zimbabwe hand-carve the sculptures.
The nurse and her teammates were also treated with cinnamon buns, a DAISY tradition because it was one of the few things Barnes could eat while he was hospitalized.

If you know an Atrium Health Floyd nurse who provided exceptional care to you or a loved one, you can nominate them for a DAISY award by visiting floyd.org/DAISY and completing the online form. 

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Advocate Health is nationally recognized for its expertise in heart and vascular, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs more than 160,000 teammates across 69 hospitals and over 1,000 care locations and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to redefining care for all, Advocate Health provides more than $6 billion in annual community benefits.

About Atrium Health

Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Based in Charlotte, North Carolina, Atrium Health is part of Advocate Health, the third-largest nonprofit health system in the United States, which was created from the combination with Advocate Aurora Health. A recognized leader in experiential medical education and groundbreaking research, Wake Forest University School of Medicine is its academic core. Atrium Health is renowned for its top-ranked pediatric, cancer and heart care, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Atrium Health is also a leading-edge innovator in virtual care and mobile medicine, providing care close to home and in the home. Ranked nationally among U.S. News & World Report's Best Hospitals in eight pediatric specialties and for rehabilitation, Atrium Health has also received the American Hospital Association's Quest for Quality Prize and its 2021 Carolyn Boone Lewis Equity of Care Award, as well as the 2020 Centers for Medicare & Medicaid Services Health Equity Award for its efforts to reduce racial and ethnic disparities in care. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all, providing $2.8 billion last year in free and uncompensated care and other community benefits.