What is an employee assistance program?

Our employee assistance program (EAP) is a confidential, employer-sponsored benefit that supports the health and wellness of your employees. EAPs connect your team and their family members to professional resources that help manage stress, mental health, financial concerns, legal issues and more.

Employee assistance goes a long way in encouraging a supportive work culture that prioritizes well-being, reduces absenteeism and improves engagement. EAP benefits even give your team access to our experts and self-help tools.

What are the benefits of an EAP?

Employees face more demands today than ever – both inside and outside the workplace. An EAP helps them manage these challenges with confidential support, practical resources and expert guidance. From mental health to urgent care, employee assistance can improve productivity, strengthen morale and build a healthier, more resilient team.

Why choose us for EAP services?

Our team delivers proven EAP benefits that strengthen employee health and wellness and foster a stronger workforce. With personalized service, 24/7 access to select expert resources and a commitment to building a supportive work culture, we help you drive long-term success.

Our benefits and services include:

Behavioral health counseling

Through our EAP services, your employees can participate in counseling sessions with a licensed mental health professional. Employees can access this support in the way that works best for them, whether it's an in-person appointment, phone call or a secure video session. Our counselors offer extended hours so employees can schedule sessions at convenient times.

Work-life balance services

We understand that many life circumstances impact your employees' overall wellness. We provide additional work-life balance services to support your employees' health, including:

• Adoption information
• Childcare coordination
• Eldercare information
• Financial counseling
• Discounts on legal consultations

24/7 crisis line

Your employees have access to a 24-hour phone line if behavioral health crises arise. Licensed mental health professionals manage this phone line to give your employees emergency, expert mental health support.

Comprehensive employee support

Through the EAP, we provide extensive support for your employees' overall health. We understand behavioral health management isn't always limited to a set of counseling sessions.

That's why we offer tools and resources to address other areas in life that impact your team’s overall wellness, including:

• Coping with stress
• Problems that affect work-life balance, such as difficulty finding childcare or accessing legal services
• Poor lifestyle habits
• Anger management

A trusted partner in your solution

When you choose our EAP services, you have access to a dedicated representative from our team who acts as your human resources partner. If you have questions or need extra support, this representative is your go-to resource. Rather than offering a simple support phone line, we actively work with you to meet your employees' needs.

At no additional cost, this representative also provides:

• Full training curriculum for your employee and leadership teams
• Promotional materials for the EAP
• Quality assurance evaluations
• Utilization reports

Integrated employee health solutions, all from one partner

EAP services complement our other workplace solutions. For example, when a health risk assessment flags stress or behavioral health risks in an employee, our corporate wellness leaders can refer your employees to the EAP. Our team approach allows us to better meet your employees' needs and, as a result, helps increase your employees' health.